FAQ: Everything You Need to Know About Working with a Fractional COO

1. What is a Fractional COO?

A Fractional COO is a part-time Chief Operating Officer who brings clarity, structure, and systems to your business.

I step in to manage operations, streamline processes, and help you scale sustainably without the need to hire a full-time COO.

2. How do I know if I need a Fractional COO?

You might need a Fractional COO if:

• You’re overwhelmed by the day-to-day operations of your business.
• Your team lacks clear direction or accountability.
• You’re stuck in the weeds and can’t focus on growth.
• You’ve hit a revenue plateau and need systems to scale.
• You want to reclaim your time and step into your CEO role fully.

3. What exactly do you do as a Fractional COO?

Here’s what I bring to the table:

• Strategic Planning: I help you set clear goals and create a roadmap to achieve them.
• Coaching: I guide you through the mindset shifts and strategic decisions needed to step fully into your CEO role. Whether it’s navigating team dynamics, scaling sustainably, or overcoming operational challenges, I’m here to support you.
• Project Management: I oversee the execution of key initiatives, ensuring tasks are completed on time and to a high standard. You’ll never have to chase deadlines or worry about things slipping through the cracks.
• Systems Audit: I identify inefficiencies and implement scalable systems.
• SOP Creation: I document processes so your business runs smoothly without you.
• Centralised Operating System: I set up a hub for your team to stay organised and aligned.
• Ongoing Support: I provide light implementation support and monthly planning to keep everything on track.

4. How is this different from hiring a full-time COO?

A Fractional COO gives you the expertise and leadership of a COO without the full-time commitment or cost. You get high-level strategy, coaching and operational support on a part-time basis, which is ideal for businesses that don’t yet need a full-time executive but still want to scale effectively.

5. What kind of businesses do you work with?

I work with visionary founders who:

• Run established businesses with consistent revenue.
• Have small teams but lack operational structure.
• Are ready to scale but feel stuck in chaos.
• Value sustainable growth over hustle culture.

6. What’s the investment for your services?

My Fractional COO Retainer starts at £2,500 per month with a minimum 3-month commitment. This includes everything from strategic planning to systems implementation.

For businesses needing more intensive support, I also offer a higher tier at £4,500 per month.

7. What results can I expect from working with you?

Here’s what my clients typically experience:

• Clarity: A clear plan for growth and a business that runs smoothly.
• Time Freedom: You’ll reclaim hours every week to focus on your genius.
• Empowered Team: A team that’s aligned, accountable, and efficient.
• Scalable Systems: Processes that support growth without adding chaos.
• Confidence: Coaching that helps you make decisions with clarity and step fully into your CEO role.

8. How long does it take to see results?

You’ll start seeing shifts within the first month as we identify quick wins and implement foundational systems. By the end of our 3-month engagement, you’ll have a streamlined operation and a clear path forward.

9. Will you work directly with my team?

Yes! I’ll work closely with your team to ensure they’re aligned, empowered and equipped to execute the plan. I’ll also provide training and support as needed to ensure a smooth transition.

10. What if I feel like my business is too messy can you really help?

Absolutely. I specialise in turning chaos into clarity.

No matter how messy things feel right now, we’ll create a plan, implement systems, and get your business running like a well-oiled machine.

11. I’m worried about handing over control, how do I know I can trust you?

I get it your business is your baby.

My approach is collaborative, transparent, and tailored to your vision. I’ll keep you in the loop every step of the way, and you’ll always have the final say.

12. What if I don’t have a big team yet?

That’s okay! I’ll help you build the foundation for a team that’s aligned and ready to grow with your business. Even if it’s just you and a VA right now, we’ll make it work.

13. What if I can’t afford it right now?

I completely understand that affordability can feel like a challenge.

But here’s the thing, what’s the cost of not getting the help you need? Staying stuck in chaos, losing time and missing growth opportunities often costs far more in the long run.

My goal is to create systems and strategies that pay for themselves by unlocking time, revenue and freedom in your business.

14. How do I get started?

It’s simple! Book a connection call with me to discuss your business needs and see if we’re a good fit.

You can also check out my website for more details or Direct Message me on Instagram @eleshia_lifestyle.